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Thank you for visiting www.taxperts.com. We value your privacy and are committed to protecting the personal information you share with us. While modern technology allows us to provide efficient services, we maintain strict privacy practices to safeguard your data.
Taxperts® respects your privacy and adheres to applicable privacy laws, including the EU General Data Protection Regulation (GDPR). If you are a resident of the European Union (EU), certain provisions in this policy apply specifically to you. Taxperts® does not currently have an EU representative as required by Article 27 of the GDPR and does not intend to offer services within the European Economic Area (EEA). Access to some online services may be limited for visitors from EU countries.
In addition, Taxperts® complies with state-level privacy laws, including the California Consumer Privacy Act (CCPA), regarding the collection and use of personal information.
This Privacy Policy (“Policy”) explains our information practices and the choices you can make regarding how your data is collected, used, and shared. It applies to all online activity on www.taxperts.com. Other sites operated by Taxperts® may have separate privacy practices. Third-party websites linked from our site operate under their own policies.
By providing your email address, you consent to receive occasional emails (typically 2–5 per year) on tax topics and services. We respect your inbox and do not send unsolicited spam. If you wish to stop receiving emails, contact Taxperts® directly or click “Unsubscribe” in any email. There is no need to report the email as spam.
For questions regarding our email policy, please reach out to Taxperts®.
We maintain strict internal controls when collecting, storing, and retrieving personal information. Our servers are protected by firewalls, redundancy systems, and regular backups to ensure data security and availability. Employees have access to customer data only on a need-to-know basis and follow confidentiality guidelines.
Data exchanged between you and our servers, including electronic filing with the IRS, is secured using Secure Sockets Layer (SSL) encryption. SSL ensures that sensitive information is encrypted during transmission and can only be accessed by the intended recipient.
SSL certificates validate the authenticity of our servers, ensuring that your data is transmitted securely to Taxperts® servers.
If you access www.taxperts.com
from outside the United States, your data may be transferred, stored, and processed in the U.S. While U.S. data protection laws may differ from those in your country, we take reasonable steps to safeguard your privacy.
Personal information may include, but is not limited to:
Name, email address, phone number
Credit card information (for payments, following PCI DSS standards)
Billing address
Employer or relative’s phone number
Technical details such as operating system, browser type, and connection speed
This information is used to process transactions, provide customer support, and enable online tax filing.
Your information is primarily used to prepare and file your tax returns. Tax return data is shared with federal and state authorities only when necessary for filing purposes. Credit card data is handled according to PCI DSS standards.
With your consent, we may use your email to send updates on deadlines, tax changes, financial tips, or other services offered by Taxperts®. You can opt-out of promotional emails at any time without affecting service delivery.
We use cookies to enhance your experience on www.taxperts.com. Cookies may store your preferences and provide personalized content. You can manage cookie settings in your browser, though some site functions may be limited if cookies are disabled. “Strictly necessary” cookies cannot be opted out of, as they are required for proper site function.
Taxperts® does not sell your personal information. Certain information, such as cookies, may be used to display ads but is not sold to third parties. You can opt-out of marketing communications through the unsubscribe link in emails.
By using www.taxperts.com, you consent to this Policy. We will notify you of any material changes by posting updates on the website.
We may share information with third-party service providers to facilitate transactions or provide additional services. Examples include:
for bank product processing
for credit/debit card payments
Third-party providers use your data only to fulfill the requested service. Please review their privacy policies for more information.
By providing your mobile phone number, you consent to receive SMS text messages from Taxperts® related to your account, tax updates, appointment reminders, and services.
Message frequency may vary depending on your interaction with us (e.g., filing reminders, status updates).
Standard message and data rates may apply as determined by your mobile carrier.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. After opting out, you may receive a one-time confirmation of your request.
For assistance, reply “HELP” or contact us at +1 313-558-5558 or
Dearborn835@taxperts.com
.
Your phone number and message content are used solely for communication purposes and are not shared or sold to third parties.
Taxperts® does not knowingly collect personal information from children under 13 without parental consent. If we inadvertently collect such information, it will be promptly deleted.
In the event of a merger, acquisition, or sale, your personal information may be transferred. Users will be notified at least 30 days in advance of any ownership changes affecting personal data.
Any disputes will first be mediated by the American Arbitration Association (AAA). If unresolved within 90 days, disputes proceed to binding arbitration in Florida, USA. Mediation costs are shared equally.
Taxperts® may disclose personal information if required by law or to protect our rights. Material changes to this Policy will be communicated via email or posted on www.taxperts.com.
23916 Michigan Ave Suite 100, Dearborn, MI, United States
taxperts.com
+1 313-558-5558
Dearborn835@taxperts.com